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I currently work as an Experience Designer at Amazon Robotics LLC., designing interactions between humans, robots, and robotic floor using customer-centric solutions. Our team focuses on improving learning and user experience of our customers. My day to day task is to work in a very fast-paced environment and help improve the experience of our products across different teams.
I collaborate with the hardware engineering team to design and develop high-quality training materials for all Amazon robots in the form of websites and interactive eLearning courses using HTML, CSS, and JavaScript. Effectively transform highly-technical concepts into user-friendly learning programs for SaaS products to educate 2000+ maintenance engineers and technicians worldwide using AWS.
I also work with with multiple subject matter experts (SMEs) and stakeholders to ensure the scalability and localization of our products. Conduct interviews and usability testings with customers to understand their needs and work backward to improve the user experience of our products while fulfilling business needs.
That's all I can talk about due to confidential agreement.
Contact me to talk more about other robots!